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Custom Stringing


PRODUCT INFORMATION & QUALITY GUARANTEE

We carry the largest selection of team uniforms and apparel in the industry. Since our assortment encompasses so many different types of products, we have listed all pricing and product specific information on each products individual webpage. This information will include minimum order quantities, imprints/decoration included in the price, production time, fabric and materials, and all of the information you will need to make the best decision possible for your team.

All of our products are guaranteed against factory defects and that each item will have a quality imprint. Should you receive a defective product or a misprinted product, please contact teamsales@elevationlacrosse.com and they will work with you on getting an expedited replacement for your returned item.

ARTWORK

All custom orders are printed/decorated based on the final artwork approved by the customer. We provide digital art to insure that the goods produced are accurately and without error. Should the customer approve art that contains an error, typo, incorrect color, etc. – Elevation Lacrosse cannot be held responsible for this action and is not required to replace the goods.

Because we provide product for many levels of play under different governing bodies, Elevation Lacrosse will not be responsible for uniforms or other goods not conforming to specific league policies. It is up to the customer to bring their specific rules and requirements to our attention during the approval process.

PRODUCTION TIMES

Production times vary by item. Production times quoted do not officially start until art has been approved in writing and payment arrangements have been satisfied. Dates listed on order acknowledgments are estimates based on art being approved and payments being received in a timely manner.

PAYMENT POLICIES
  • New customers – We require a 100% deposit to start the order
  • Returning customers – 50% deposit to start & 50% balance upon shipping
  • Platinum Customers – Net 30 terms from ship date. No deposit required.
  • Purchase orders – we gladly accept “Official” purchase orders from schools and universities. We do require a full copy of the PO and not just the PO# so we can insure the billing information is entered accurately into our system. Customers with official purchase orders are billed on Net 25 terms from ship date.