If you are not completely satisfied with a retail item's fit or performance, simply return it for an exchange or merchandise refund within 30 days of purchase. All items returned must be unused and in their original condition. For apparel items, they must be unworn & unwashed. Send your package back via Fed Ex, UPS or insured US Mail, and keep your tracking number. We cannot accept responsibility for returned packages lost in the mail and we do not accept packages sent C.O.D. We do not refund shipping charges for returns or exchanges sent to Elevation. For all exchanges we will ship out the replacement at no charge.

This return policy is for retail items only that were purchased for individual use through our retail stores or online website. If you have an issue with a custom team order, please contact customerservice@elevationsports.com.

1. Send the item(s) to:

        Elevation Sports
        Attn: Returns Department
        12743 Heather Dr.
        Suite 105
        Granger, IN 46530

Make sure to include a copy of your receipt or packing slip so we can easily reference your original order. If you no longer have the receipt or sales order please provide us with your name, mailing address, phone number, and email address. Please include all original packing, tags, and materials originally included with the item.

Allow 5-7 business days for your return/exchange to be processed. Should you need additional assistance or if you have questions. Please contact our customer service department at 800-750-1572 or customerservice@elevationsports.com