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SHIPPING POLICIES
RETAIL DELIVERY
We ship all of our goods via UPS and USPS and goods normally take 1-7 business days from our Midwest distribution center depending on where you are located. Expedited shipping services are available, please contact customer service for more details. Please note, that we currently do not offer "Saturday Delivery" and all shipping times are based on standard business days (M-F).
Shipping Method |
UPS Delivery Commitment |
UPS Next Day Air® |
Next business day delivery by 10:30 a.m., 12:00 noon, or end of day, depending on destination. |
UPS 2nd Day Air® |
Delivery by the end of the second business day. Some locations in Alaska and Hawaii require additional transit time. |
UPS 3 Day Select® |
Delivery by the end of the third business day. |
UPS Ground |
Day-definite delivery typically in one to five days. |
Please note we do not ship to PO Boxes |
RETAIL BACKORDER POLICY
When you place an item on backorder, we will ship the item to you via our regular ground shipping as soon as it becomes available. You are never charged for a back-ordered item until it is shipped, and you may cancel an item on backorder at any time. You do not pay additional shipping for backorders.
INTERNATIONAL SHIPPING POLICY
At this time we only ship online retail orders within the United States and Canada (Estimated Canada Start Ship Date 8/15/2012). Other international custom team orders can be easily handled by our team sales staff. Please contact any our team sales representatives for international shipping charges for custom orders.
CANADIAN SHIPPING POLICY
Canada Customs requires Canadian recipients to pay applicable duties and taxes on each
shipment entering Canada. These charges may include PST, GST, HST, duties and other taxes of
goods (e.g. excise tax). A brokerage fee is also charged to process shipments and present the
requisite customs paperwork to Canada Customs on the importer’s behalf.
Your order will be shipped under UPS’s e-Tailer Brokerage Program (eBP), where eligible
shipments imported into Canada for non-commercial purposes and valued under CAD$ 200 shipped
via UPS Standard service are subject to a reduced brokerage fee of CAD$ 10, plus any applicable
duties and taxes. Shipments valued at CAD$200 and above and/or being imported to Canada for
commercial purposes and/or subject to specialized clearance may incur additional fees.
Please, be aware that UPS will request payment of these charges at the time of delivery. You
have the ability to call UPS ahead of time (1-800-742-5877) to pay these charges, eliminating the
need for payment on delivery.
ABOUT FREE SHIPPING WHEN AVAILABLE
Orders containing qualifying items and totaling greater than a certain amount are sometimes offered either automatic free ground shipping or a promo code for free shipping. Free shipping does not apply to:
- Orders under the stated value
- Items over 20lbs
- Orders with Oversize items (e.g. large field supplies, cases of balls)
- Team Store Orders
- Custom orders (decorated uniforms, apparel, bags, etc)
- Orders shipped to:
- AK, HI, PR Addresses
- International Addresses
- PO Boxes
- APO, FPO Addresses
UPS Ground Map
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